Trips on the Urlaubs-Express are often booked well in advance—our early-bird booking system rewards long-term planning with low prices. But what happens if something comes up and you can’t take your trip with us?
With HanseMerkur travel cancellation insurance, you can protect yourself against the risk of having to cancel your UEX trip for a small premium. Bookings with Urlaubs-Express are binding once you receive the booking confirmation—for both you and us. Therefore, tickets cannot be canceled free of charge a few days after you receive the booking confirmation.
Accidents can happen even when your vehicle is being transported. Train4you is liable for damage that occurs during loading and unloading in cases of negligence or willful misconduct on the part of its employees and agents. However, not every scratch on the rims or crack in the windshield can be attributed to this.
With HanseMerkur’ s car transport and ferry insurance, you have additional coverage. For more details on the covered risks, please refer to HanseMerkur’s insurance terms and conditions. These will be made available for download during the insurance booking process.