This is legally possible - the legal guardians can decide when their children are mature enough to travel alone. Children need a travel authorisation and their ID to travel with us. Train4you Vertriebs GmbH cannot offer special childcare. Please note: Our trains may have longer intermediate stops at stations at

Yes. In both Hamburg and Düsseldorf, an environmental badge on your vehicle is mandatory.

Train4you is liable for damage to the vehicle in cases of negligent or culpable behavior of its employees and agents during loading and unloading. In addition, we recommend that you take out supplementary insurance. Our partner HanseMerkur offers special insurance for motorail transport starting at a premium of only €

The prerequisite for a rebooking is always that the requested service is still available. A change of accommodation on the train to a higher category (sleeper instead of couchette or compartment booking instead of single seat booking) as well as a change of vehicle is possible for a processing fee

Train4You GmbH is an independent, private company and does not cooperate with Deutsche Bahn. Therefore, we cannot accept the Bahncard!

Payments for tickets are to be made by bank transfer to the account specified in the invoice after receipt of the booking confirmation before the start of the journey. If the amount is paid to someone else, the payment is made at your own risk. On the train you can

Please be sure to inform us of any changes to the licence plate number before you start your journey in order to avoid delays in loading. We will charge a processing fee for this. Changes to the vehicle or vehicle dimensions must always be agreed with us in advance. We

We can resend lost or misplaced transport documents to you by e-mail at any time. Our entitlement to the transportation fee does not lapse. We will be happy to check in individual cases whether promotion is possible on the basis of other evidence. However, we reserve the right to refuse

There is a children's price for children aged 4-14. Children under the age of four travel free of charge, provided they do not occupy their own seat, couch or bed. For safety reasons, babies and small children are not allowed to travel in the luggage compartment.

Only cars up to a height of 205 cm and a width (folded outside mirrors) of 190 cm can be booked online. If your car is higher or wider, please let us know your booking request by phone or e-mail. We will then check the promotion possibilities for you. Different