Please take only so much luggage that you can carry yourself and that no other guests are hindered by it. In particular, it is not permitted to leave luggage in the aisles and platforms, as these must be kept clear as escape routes.

On trains without a restaurant, breakfast can be booked on the spot. In addition, our UEX service staff provides seat service with snacks and beverages on all trains.

With the exception of dogs and cats, animals are not allowed. Dogs and cats can be carried if they do not suffer from contagious diseases, you have booked a compartment for their sole use and have registered the animal at the time of booking. A maximum of two animals can

Disabled and wheelchair accessible seats and WC's are unfortunately not available on our trains.

Yes. Almost all our compartments are equipped with a 220 V socket. In some vehicles, power outlets are only available in the aisles.

Of course, you can use our trains without booking a vehicle. They have more entry and exit stations available for this purpose than for transportation by cars or motorcycles.

We ask for your understanding that we cannot assume liability for your luggage and valuables. Therefore, please take great care of your property and do not leave it unattended.

It is not possible to complete the journey completely forward for operational reasons. Route closures due to road works may lead to a change in the direction of travel. As the vehicles have to be transported backwards on parts of the journey due to operational reasons, the customer is

Please allow approximately 45 minutes for the first vehicle to begin unloading. At most UEX terminals, after the stated arrival time of the train, the car transport cars must first be uncoupled from the passenger cars and shunted to the loading ramp. After that, the vehicles leave in order.

At Urlaubs-Express we use a flexible pricing system, as you know it from many airlines, for example. Prices vary depending on the destination, day, route and the load already reached on the day of booking. Unfortunately, it is not possible to reserve a specific daily rate for a later booking