You can obtain tickets for the vacation express conveniently around the clock via our online ticketsystem.

For all questions regarding your booking you can reach our ServiceCenter by mail to In addition, you can reach our call center at 0221 / 800 20 820 during the following opening hours:

Monday – Friday 10:00 – 16:00

Special opening hours apply on holidays, which we will inform you about on the home page if necessary.