Tickets for Urlaubs-Express are available 24/7 by using our Online-Ticketsystem.

For any questions concerning your booking with us, please contact our ServiceCenter at In addition, you can contact our ServiceCenter center under  +49 221 / 800 20 820.

Please note: Due to high strain on the phone lines we recommend to contact us via e-mail.

Times of service  are:

Monday, Wednesday, Friday: 10 a.m. to 4 p.m., Saturday 10 a.m. to 2p.m.

Special opening hours apply on public holidays, about which we will inform you on the start page if necessary.